Data?1555347605
Automation Solutions Manager @ Teleperformance Portugal

Description

Lead the team of automation solutions (RPA).

To manage various Technology Projects Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis. Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams.

Main Responsibilities:
• Coordinate internal resources and third parties/vendors for the flawless execution of projects;
• Ensure that all projects are delivered on-time, within scope and within budget;
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility;
• Ensure resource availability and allocation;
• Develop a detailed project plan to track progress;
• Use appropriate verification techniques to manage changes in project scope, schedule and costs;
• Measure project performance using appropriate systems, tools and techniques;
• Report and escalate to management as needed;
• Manage the relationship with the client and all stakeholders;
• Perform risk management to minimize project risks;
• Establish and maintain relationships with third parties/vendors;
• Create and maintain comprehensive project documentation.

Who are we looking for?
• Higher Education Degree – preferential;
• Proven experience as a Project Manager and or leading teams;
• Proven working experience as a project manager (both waterfall and agile) in the information technology sector;
• Technical background, with understanding or hands-on experience in software development and web technologies;
• Excellent client-facing and internal communication skills;
• Excellent written and verbal communication skills;
• Solid organizational skills including attention to detail and multi-tasking skills;
• Strong working knowledge of Microsoft Office;
• PMP / PRINCE II certification is a plus;
• Advanced level of English (minimum C1).

Our offer:
• Excellent work opportunity in a dynamic leading multinational company; 
• Possibility of cooperation with leaders in various industries;
• Investment in training and personal development; 
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Young, dynamic and multicultural environment;
• Free organized sport activities and events every month.

 

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 10 000 employees, from 84 nationalities, we are providing services in 35 languages.
Teleperformance Portugal was considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.

Apply here: https://jobs.teleperformance.pt/en-gb/jobs/automation-solutions-manager