Description

Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.

We are looking for an Applicative Support to work in this project in Lisbon.

What are we looking for?

- Degree in Business or IT;
- Knowledge of Investor Services Business;
- 4 years of experience in Business or Systems analysis years and ITIL Certification;
- Have great problem solving and troubleshooting skills;
- Profissional experience with Application Exception Management, monitoring and alerts triaging;
- Experience with Issue Tracking systems like, Service Now;
- Fluent in English.

Responsibilities:

- Do Relationship Management between multiple stakeholders; 
- Prodution Support;
- Incident and Support Management;
- Participate on Change and Release Management. 

We offer:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

Apply
If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here. You can also explore our content about the job market here.