Description

Winprovit is recruiting an Application Support for a project that is being developed in a client in Porto.

Main Responsibilities:
- Responsible to maintain efficient, scalable, and strategic customer solutions;
- Manage and analyse incidents to ensure compliance with SLA;
- Proactively identify opportunities to implement improvements and simplify;
- Participate in setup of appropriate support models and knowledge transfer for implemented systems and processes;
- Improve documentation of functional and technical processes and workflows.

Profile:
- Academic background in Information Systems or a related field;
- Some previous experience with customer relationship management software or/and processes;
- Work experience in one or more of the following technologies and/or platforms:
      - Microsoft SQL Server and/or Oracle
      - Salesforce – Service Cloud
      - Salesforce - Marketing Cloud
      - Micro services and APIs
      - .Net
      - Scripts Power Shell
- Problem solving attitude;
- English & Portuguese fluency.

We offer:
- Remuneration according to the knowledge demonstrated;
- Participation in attractive and motivating projects; 
- Career development with integration in technologically, advanced environments and dynamic teams.

Apply to: https://www.winprovit.pt/Opportunities/application-support
OR Send your CV to [email protected] with reference "AppS5292MMTP"

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