Description

Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?

We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
 Decskill is 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?

We currently operate in 3 major areas: outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL; and Agile training and coaching, by GETSKILL.
The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.
 
We are searching for a Application Support Technician to work in Valencia, Spain.

Duties and responsibilities:

• Provide day-to-day maintenance and support for tools and applications supported by our client;
• Resolve in a timely manner Tier-2 issues and escalate Tier-3 issues to Designated focal points;
• Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards;
• Assist in applications structural changes required during system upgrades;
• Assist in responding to application-related queries from end users in remote locations;
• Perform knowledge transfers to Tier-1 and trainings end users on the usage of applications;
• Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings; and
• Perform other duties, as required.

 
Education and Skills

• Minimum of three years of experience in application maintenance and general IT support;
• Minimum High school diploma;

 
Essential

• Excellent knowledge of Microsoft SharePoint;
• At least three years of experience administering Microsoft SharePoint, SQL, Windows
• Good working knowledge of global Active Directory Architecture, Powershell, Office365, Azure;

 
Desirable

• Good working knowledge of client/server applications in a Windows environment and .Net applications;
• At least one year of experience on SharePoint Online and\or data migration to SharePoint Online
• Certifications and advanced training in Microsoft SharePoint, SQL, .NET, Office 365, Azure, Microsoft Windows;
• Certification and familiarity with ITIL concepts and processes;
• Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes;
• Ability to grasp complex concepts, logical and analytical approach to solving problems;
• Ability to work under pressure and with minimum supervision;
• Good interpersonal skills and ability to work in a team of diverse skills;
• Willingness to improve knowledge and skills and learn new technologies.

 
Languages

• Very good knowledge of English (both written and verbal) is required.

If you’re interested in this job please send your CV in english, to [email protected], with the reference "LM/AST". Thank you!