Open uri20190126 5904 t14vn9?1548511214
Application Support Operator @ Claranet

Description

Application Support Operator

 

We are passionate about what technology can do.

We want to continually improve our service, people and technology.

We are proud that our customers benefit from our knowledge and experience.

 

We are Claranet and if you share our beliefs, we are looking for you!

 

Because we aspire to do more and better, we are looking for an Application Support Operator to integrate our internal team, based in Lisbon.

 

You must have:

  • Proven minimum experience of 4 years in Application Support
  • Solid knowledge of English, spoken and written;
  • ITIL V3 Training and Certification;
  • Minimum experience of 4 years in the use of Service Desk tools (eg OTRS, REMEDY, CA Service Desk Manager, HP Service Desk Manager, ServiceNow);
  • Minimum experience of 4 years with Windows, AIX, Z / OS, Linux, Solaris;
  • Minimum experience of 4 years in the use of Oracle Databases, DB2, SQL Server;
  • Proven experience of job scheduling tools (eg Control-M).

 

We value:

  • Dynamism and initiative;
  • High sense of responsibility;
  • Easy interpersonal relationship and team spirit;
  • Ability to deal with stress and emotional control;
  • TIBCO Training
  • Proven experience in Issue Tracker tools (eg JIRA)
  • Domain of the languages ​​of programming COBOL, Java, JavaScript, Python, C, C ++, C #, Perl, PHP, Swing, AJAX, VisualBasic
  • Proven experience in the use and diagnosis of malfunctions in the IBM WebSphere Application Server
  • Proven experience in the use and diagnosis of malfunctions on the Filenet platform
  • Proven experience in the administration, use and diagnosis of malfunctions in the platform Sharepoint
  • Proven minimum experience of 2 years in the use and diagnosis of malfunctions in MicroStrategy Suite Reporting and Dashboards
  • Proven minimum experience of 4 years in the use and diagnosis of malfunctions in Microsoft Suite Integration Services (ETL) (Visual Studio)

We offer:

  • Salary package according to the function to be performed and with demonstrated experience;
  • Integration into a young, solid, ambitious and motivated team;
  • Participation in technologically attractive projects;
  • Training.

 

Workplace: Lisbon

 

To apply for this position, you’ll need to submit your Resume/CV or Linkedin Profile in the following link:
http://talentportal.claranet.pt/#/jobs/738