Description

At COCUS we are working at the critical intersection of IT and business. True to our name COCUS – Company for Customers – we are proud to develop tailored solutions focus on the Internet of Things, Blockchain, Data Analytics and Information Security. Our customers are world-leaders in der respective industries – telecommunications, tourism, media, automotive, transport and logistics – impacting the life of millions across the world.

To help our customers shape the future, we need the brightest minds today. This is a fantastic opportunity for someone with the passion to explore and the right experience to apply that passion and knowledge to the solutions we offer our customers, and experience one truly international, fun and productive working environment.

What you will be doing:

The role will be responsible for collaborating with internal customers and software development teams to support and administer Windows Server components. This duty involves using one’s complex problem solving skills to brainstorm software solutions, for the Business team/Super Users who will be designing, developing and using specifics Apps.

• Working knowledge of SQL Databases & basic network configuration
• Ability to diagnose & address application issues
• Manage contents, license and security setup
• Working on upgrade activities
• Managing user access (role & library) and security
• Ensuring the availability of a test and production environment
• Maintain healthy systems up to date
• Ensure all releases & hot fixes have no impact on expected operations
• Provide user training courses & conference calls as required to communicate new release updates
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
• Preparing maintenance plans and upgrading schedules for the organisation’s systems.

What we are looking for:

• Knowledge working and support cloud based services
• Experience in setting up and integration of various data sources
• Knowledge and experience with SQL and relational databases
• Agile experience
• Experience in user training, resolving day to day issues and coordinating with Vendor technical support when required
• Good communications and influencing skills, with the ability to manage issues and escalate effectively
• Ability to explain technologies and solutions to technical and nontechnical stakeholders
• Exceptional organizational skills, analytical thinker, team player
• Fluent in written and spoken English.

What we can offer you:

• Salary according to experience
• Permanent Contract
• Annual performance bonus
• Gym Membership
• Ticket meal
• Continuous Development and Training
• Health Insurance
• Flexible schedules and remote work

Send us your application through: https://talent.cake.hr/jobs/042ee07f-7e82-4859-904c-eafe4b7b14d4