Description

Mutual Respect, Accuracy, Creativity and Critical Sense. Do you see yourself within these values? Let’s continue…

Closer is a tech company created in 2006. Carrying innovation in our DNA, we are a 100% Portuguese company having already expanded to other 4 different countries. Being proud of our steady growth and impact in the IT market, we are conscious of the importance of the role of our people in this path.

By showing clear and successful results in industries as wide as Telecommunications, Banking or Retail, our clients trust us to search and select the right person for their projects.

Thus, we are now looking for a new Application Support Engineer willing to accept new challenges!

Summary: As a part of a team, you will be expected to develop technical and functional knowledge and handle support for the assigned applications, to be pro-active towards incident management and about identifying effective solutions to recurrent incidents, to continuously improve and automate procedures, to keep documentation up to date and to keep up with the dev team with regular follow-ups.

You’ll have to effectively manage and solve production incidents, perform follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.) and participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking.

You’ll also have to keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need), manage backup data and ensure regular restoring tests, monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines, control load capacity for the applications, contribute consistently to the continuous automation and improvement of existing procedures, and all of it while having to work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Are you the one?

You must have…

• English Proficiency;
• Minimum of 2 years of experience in similar roles;
• Good knowledge on both Linux and Windows environments;
• Experience with BMC/Control-M or other industrial scheduler;
• Good knowledge of scripting languages (Shell, Python and/or PowerShell);
• Experience with JBoss, TomCat, Apache or IIS;
• Experience with databases (Oracle, Sybase, SQL Server and/or MySQL);
• Experience with Infrastructure back-ups;
• Experience with monitoring tools (ideally Zabbix or Grafana);
• Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
• Good networking knowledge.
• DevOps mindset;
• Willingness to learn and evolve;
• Ability to work in a team.

Oh… and by the way, we have:

• Several challenging complex projects;
• Stimulating teams and leaders;
• Worldclass Clients and Partners.

If you believe in this match as much as we do, send us your CV to: [email protected]