Description

Mutual Respect, Accuracy, Creativity and Critical Sense. Do you see yourself within these values? Let’s continue…

Closer is a tech company created in 2006. Carrying innovation in our DNA, we are a 100% Portuguese company having already expanded to other 4 different countries. Being proud of our steady growth and impact in the IT market, we are conscious of the importance of the role of our people in this path.

By showing clear and successful results in industries as wide as Telecommunications, Banking or Retail, our clients trust us to search and select the right person for their projects.

Thus, we are now looking for a new Application Support Analyst willing to accept new challenges!

Summary: As an Application Support Analyst, your role will mainly focus on the functional and technical support of in-scope applications. You’ll be contributing to functional support to users; production monitoring (alerting setup and management); release delivery; incident and problem management; incident and problem followup with development teams and disaster recovery plans. Your functional domain will be on a client service management tool and on ticketing workflows.

Are you the one?

You must be…

• A graduate in the IT field, with a minimum of 2 to 5 years of professional experience;
• Fluent in English;
• Enthusiastic to work in challenging environment;
• Familiar with Application monitoring (Geneos or equivalent);
• Comfortable with Oracle database and SQL query writing;
• Comfortable with Linux OS and Shell scripting;
• Knowledgeable with Webshpere server, HTTP servers (apache), Dynatrace, Siebel and File Transfer Protocols;

Oh… and by the way, we have:

• Several challenging complex projects;
• Stimulating teams and leaders;
• Worldclass Clients and Partners.

If you believe in this match as much as we do, send us your CV to: [email protected]