Description

A Randstad é a empresa número 1 no setor de recursos humanos a nível mundial e líder em Portugal. Com presença em todo o país, conta com oportunidades de emprego para diferentes setores de atividade, como indústria, serviços de apoio ao cliente e vendas, tecnologias da informação, finanças e banca, hotelaria, turismo e restauração, recursos humanos, entre outras.
Aqui vais encontrar a tua próxima oportunidade profissional! #humanforward

How do you feel about working for Airbus?

Randstad has partnered with Airbus on the conception of a Global Businesses Services in Lisbon and was challenged to find the best talents to structure a high level team.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

Founded in 2021, the Airbus Global Business Services (AGBS) unit will be contributing to Airbus’ global success and play a vital role in Airbus’ transformation journey in standardisation, harmonisation, digitalisation and automation of end-to-end processes (e.g.Procure to Pay) of all overhead functions. Our target is that siloed ways of working / processes will be a relic of the past within the AGBS. To drive such culture change we are looking for candidates with pioneering spirit that make data-driven decisions and take responsibility for the best outcome of their internal customers. All while embracing a spirit of problem-solving and living the Airbus values: Customer focus, integrity, respect, creativity, reliability and teamwork.

Will you join us? Apply now!

descrição da função/job description
Support access to Airbus engineering applications
Users support, different users have different setups, support them on how to request access and who can give them access.
Manage Q&A Chat groups, perform regular Q&A sessions with users
Create, monitor & present KPIs for access management tickets, they have several unanswered tickets
Improve users documentation, identity process improvement opportunities and support audits
Challenges: onboarding and transition - he doesn't expect a lot of production in the beginning, it's a personal challenge to learn the process, but it's not a very technical position.


requisitos/requirements
A diploma/bachelor degree in information management, engineering or business administration
Knowledge of service now, COBIT (no certification needed) , ITIL (mandatory)
German would be a plus, will work mostly with Germany, but all users speak English

oferta/offer
Diverse career opportunities within Airbus European core countries or in other regions around the world;

A hybrid working model, allowing you to combine onsite and offsite work;

A motivated and fun crew to grow and build and shape the GBS together;

An intense and exciting onboarding experience.

Airbus offers a wide variety of competitive benefits and development opportunities. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

para se candidatar/to apply
https://www.randstad.pt/empregos/title_location_RP-2023-139665